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The power of saying sorry

As Elton John has sung many, many times, sorry seems to be the hardest word. That is just as true in business and leadership as it is in love and personal relationships. What surprises me is how often...

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'Me Plc' ignites the stage

Last week Stephanie Morgan took to the stage at Ignite Cardiff to talk about ‘Me Plc’, and how your personal brand can shape your entire working life. With five minutes, 20 slides and 15 seconds for...

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How to be a manager that people want to work for

As a management trainer I run various courses for numerous companies and have come across a lot of new managers and experienced managers. Of all the courses I run though, I love first line management...

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Three easy steps to becoming a better manager

The secret? It’s all about just being human! Management has changed a lot in the past 30 years. When I started my career in retail, the management style was very autocratic, and quite aggressive,...

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Managers: It's time to manage your emotions at work

I recently ran an Influencing Course and we had an interesting conversation about bringing personal problems into work. We are all human and it would be impossible to leave all concerns and worries...

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The anatomy of a manager

There are lots of skills that managers need, but what are the top 12? What skills should new managers be developing as they enter their new role? In this infographic, we look at what we think those top...

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Are you crushing your child’s leadership potential?

Earlier this week, I had a blog published on Huffington Post UK. In the blog I discuss how the business community is struggling with the long-term outcomes of ‘helicopter parenting’, something that...

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Are you crushing your child’s leadership potential?

Last week, I had a blog published on Huffington Post. In it, I discuss how ‘helicopter parenting’ is affecting the business community and our future leaders, now that millennials are entering the...

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Why it’s important to differentiate between leadership and management

There are many management training programmes available today that focus on the variety of the management role, and there are three keys aspects of management covered in most of them. These are:...

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The secret to motivation for managers

“How can you motivate the people who work for you?” This must be the toughest question I ever ask when training managers as I rarely get any answers. If I push, I might get something along the lines of...

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Nurturing good leadership qualities

The world is filled with outstanding leaders. Leaders who have faced adversity, who have defied all odds, who their people love to work with. I’m going to make an assumption. I’m going to assume that...

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Are your board identifying their leadership challenges?

Learning is for life. That’s one of the lessons Virgin Founder Richard Branson has learnt as an entrepreneur. We couldn’t agree more, and we’re sure you couldn’t either. In L&D we live and...

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Real story - Management Development Programme

Matt Henkes discusses his experience on the Management Development Programme, and how it has helped him improve his skills and knowledge to become a better manager. "You don’t always identify [stress]...

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Real story - Management Development Programme

Nicola Carroll discusses her experience on the Management Development Programme, and how it has helped her develop her skills having had no formal management training in the past. "Nobody says 'this is...

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Managing Change - forget everything you’ve ever learned!

Just for a moment, I want you to forget everything you’ve ever learned about implementing change and consider… What are people really thinking when they attend the third ‘launch event’ of their career?...

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Are you leading with your brain switched on?

While attending a client’s annual business briefing recently, I was impressed by how much they had achieved in the year, and was surprised by the impact this had on them. They had done really well and...

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5 Checklists That Will Make You A Better Leader

Unless the leaders of an organisation connect and collaborate effectively, culture change programmes are a waste of time and money. Too often culture change programmes are delegated to management while...

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The Only Way is Effort

Listening to the pundits discussing the results between the German football clubs and their UK rivals in the Champions League this year, one couldn’t help but hear the strong emphasis on ‘support’,...

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Are Your Leaders Engaged?

The CIPD have published a blog on ‘Seven reasons your employees are not committed’. Upon reading it, it’s clear that the responsibility for engaging employees belongs to an organisation’s leaders. In...

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Making Virtual Teams Work

The availability of broadband is having a significant impact on the way we work. According to Virgin Media Business 60% of office-based employees will regularly work from home by 2022. Research proves...

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